Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.   This privacy policy sets out how Independent Water Testing, LLC uses and protects any information that you give to us when you use this website. We are committed to ensuring that your privacy is protected.  We reserve the right to change this policy at any time, without advance notice, and by posting revisions on this site. You should check this page from time to time to identify changes. This policy is effective from May 1, 2010.  This privacy policy is not intended to and does not create any contractual or legal relationship between Independent Water Testing, LLC and any user or other party.   Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.  Please contact us with any questions about this policy.

The Information We Collect

This notice applies to all information collected or submitted on the Independent Water Testing, LLC website. We do not collect personal contact information of users of this site, unless such information is voluntarily provided by the user while interacting with the site. To the extent personal information is provided by the user, it is deemed to have been provided voluntarily and knowingly. Any personal contact information, such as your name or email address, is not sold, traded, or leased by Independent Water Testing, LLC to any third party. We may track the number of visitors to our site and other information relating to how users navigate and use the site, but such information is not related to personal contact information of the user, such as name or email address.

On some pages, you may be able to make requests, register to receive materials and order products. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, and similar personal information or other information relevant to customer surveys.

The Way We Use Information

We will never sell your information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.  We require certain personal information to understand your needs and provide you with a better service, and for particular reasons such as: (i) to improve our products and services, (ii) to periodically send promotional email about new products, special offers or other information which we think you may find interesting, (iii) to contact you for market research purposes, and (iv) to customize the website according to your interests.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note that this may prevent you from taking full advantage of the website.

Our Commitment To Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links To Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How You Can Access, Control Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 888 MY H2O TEST (888-694-2683) or send us an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .